Legal · United Kingdom

Privacy policy

This page is maintained by the What EV team and explains what we collect when you use the cost calculator, the EV quiz, the battery health checker and our guides. It is written for visitors in the United Kingdom and governed by UK data protection law. Last updated 2026.

What we collect

You can use every tool on What EV without giving us any personal information. We record anonymous, aggregate answers from our tools — things like annual mileage, driving profile, charging access, budget band, odometer reading and which models matched — so we can improve them. These records contain no name, address, IP address or account.

This covers all three interactive tools: the running-cost calculator, the “which EV suits you” quiz, and the used EV battery health & range checker. The battery health checker is handled the same way as the others — the model, registration year, odometer reading and charging habits you enter are used only to produce the result in your browser, and are recorded as anonymous, aggregate answers with no personal data attached. The downloadable PDF report is generated entirely on your device from the figures already on screen; it is never uploaded to us, and it contains no identifying information beyond what you typed.

The one piece of personal data we collect is your email address, and only if you choose to type it in on the quiz results page to have your matches sent to you. It is optional.

Country detection

So that you see prices, taxes and vehicles for the right country, we detect whether you are visiting from the UK or the US. This is done by our hosting provider at the network edge, which reads the country associated with your connection and passes only a two-letter country code to the site. We never see or store your IP address, and no location more precise than the country is used or retained.

If we cannot determine a supported country, we ask you to choose one. Your choice is saved in a strictly necessary cookie on your device for twelve months, so you are not asked again. It is not linked to any other data about you, and you can change it from the country selector or by clearing your cookies.

Why we collect it

Anonymous answers are processed on the basis of our legitimate interest in understanding how the tools are used and keeping our assumptions accurate. An email address, when you give one, is processed on the basis of your consent, solely to send you the results you asked for.

How it is stored

Submissions are stored in an access-controlled database with row-level security enabled. No public or anonymous read access is granted, so stored records — including email addresses — are not reachable from any public endpoint or from the website itself. Data is transmitted over HTTPS only.

Who we share it with

We do not sell your data and we do not share it with advertisers. Our hosting and database providers process it on our behalf as data processors.

Cookies and consent

Strictly necessary cookies keep the site working and your cookie choice remembered; under PECR these do not require consent. We set no advertising cookies and no third-party tracking pixels.

Optional analytics cookies are only ever set after you actively accept them in our cookie banner. Nothing analytics-related loads before that — no scripts, no cookies, no requests. Your choice is stored in a first-party, SameSite=Lax, Secure cookie containing only the categories you agreed to, the date and a policy version; it is never shared. You can change or withdraw consent at any time via Cookie settings in the footer, and we re-ask automatically after six months.

How long we keep it

Anonymous submissions are retained for up to 24 months. Email addresses are kept only for as long as needed to send the results you requested, and are deleted on request.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to withdraw consent at any time, and to complain to the Information Commissioner's Office. Because our analytics records are anonymous, these rights apply in practice to any email address you have given us.

Third-party price data

Our pages fetch live fuel and electricity prices from public data feeds. These requests are made by our servers, not your browser, so those providers do not receive your details.

Contact

To exercise any of the rights above, or to ask a question about this policy, get in touch via the contact details on the site. See also our terms of use.